Customer Comments

Sarah Ayers says, “I love Lonna at Big Smoke #106, she does an amazing job and there’s always good laughs with her! – Customer at Big Smoke #106 Franklin- Meridian, ID

Miranda Merly says, “I love Big Smoke, their prices, employees and options on stuff there. My favorite clerk is definitely Kimberly at store 119!!! -Customer at Big Smoke in Post Falls, ID


Heather Jones says, “Kaila Hilty store #126 – I’m handicapped and I always call down beforehand hand and she’ll always get everything I need ready and she knows me by name and she’s always very friendly and Shen makes me feel like a close friend not just a customer. Shes the best cashier to ever walk the planet!” -Customer at Big Smoke #126 on Fivemile / Overland Boise, ID.


 I just go a very  impressive customer comment on you today (from your “Curly Head Cigar Customer”, Ed Sperry). He wanted me to know how very impressed he was with your customer service. Apparently TCD is unable to supply us with this type of cigar currently. You went way above and beyond in contacting all of our other stores and having his favorite cigar transferred to your store so he could stock up on them. He really appreciates you for taking the extra time to go the extra mile for him. -Customer at Tobacco Connection State/21st St

Tyler was excellent in every way.”
— Said about Big Smoke #110 Blue Lakes / Filer, Twin Falls

Everyone is awesome!
— Ann said about Big Smoke #129 Overland / Cole, Boise

Store 16 is a great team!
— Sheri said about Tobacco Connection #16 12th Ave / 10th St. S. Nampa

Rikki is the best cashier!
— Alex said about Big Smoke #134, Kuna

I love Jenn more than life itself!
— Gabe said about Tobacco Connection #25 Meridian Rd / Gem

Store #16 always looks great and has great service.
— Chris said about Tobacco Connection #16 12th Ave / 10th St S, Nampa

“I wish to compliment Shirley on her customer service and knowledge of the vapor products in her store. I knew very little and she went our of her way to take the time to educate me and suggest products for me. She won my loyalty to her and her store.”
— Said about Tobacco Connection #21 Fairview / Five Mile, Boise